Privacy Policy

Last updated: July 1, 2026

KSS ANIME operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you with a curated shopping experience.

This Privacy Policy describes how KSS ANIME collects, uses, discloses, and protects your personal information when you visit our website, make a purchase, create an account, contact us, or otherwise use our services.

Our store is powered by Shopify, which helps us provide our website, checkout, payment, order management, and related services.

By using our website or purchasing from us, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

When we use the term “personal information,” we mean information that identifies, relates to, or can reasonably be linked to you.

Depending on how you interact with our website, we may collect or process the following types of personal information:

• Contact information, such as your name, email address, shipping address, billing address, and phone number if required for delivery or customs clearance.
• Order and transaction information, such as the products you view, add to cart, purchase, return, cancel, or inquire about.
• Payment-related information, such as payment method, billing details, payment status, transaction details, and payment confirmation. We do not directly store full payment card details. Payment card information is processed by third-party payment providers such as Shopify Payments, PayPal, Stripe, or other payment processors.
• Account information, such as username, password, preferences, saved addresses, and account settings if you choose to create an account.
• Communication information, such as messages, emails, support requests, custom order inquiries, and other information you choose to provide when contacting us.
• Device and usage information, such as IP address, browser type, device type, operating system, referring pages, pages visited, time spent on the website, and interactions with our website.
• Cookies and similar technologies, which may be used to improve website functionality, remember preferences, understand traffic, support checkout, prevent fraud, and provide relevant advertising where applicable.

How We Collect Personal Information

We may collect personal information from the following sources:

• Directly from you, when you place an order, create an account, contact us, subscribe to marketing emails, or otherwise provide information to us.
• Automatically through our website, including through cookies, pixels, analytics tools, and similar technologies.
• From service providers, such as Shopify, payment processors, shipping carriers, fulfillment partners, analytics providers, customer support tools, and marketing tools.
• From third-party platforms, where applicable, such as social media platforms, advertising platforms, or sales channels that help us operate or promote our store.

How We Use Your Personal Information

We use your personal information for the following purposes:

Providing and Improving Our Services

We use your personal information to:

• Process and fulfill orders
• Confirm payments
• Arrange shipping and delivery
• Provide tracking information
• Manage returns, refunds, cancellations, and customer support
• Create and manage customer accounts
• Respond to inquiries and custom order requests
• Improve our website, products, and services
• Personalize your shopping experience where applicable

Payment, Security, and Fraud Prevention

We use your personal information to provide a secure shopping experience, verify transactions, detect fraud, prevent unauthorized activity, protect our store, and comply with payment provider requirements.

Communication with You

We may use your contact information to send you:

• Order confirmations
• Shipping updates
• Customer support replies
• Refund or cancellation updates
• Important service notices
• Responses to custom requests or product inquiries

Marketing and Advertising

Where permitted by law, we may use your personal information to send promotional emails, show relevant advertisements, measure advertising performance, and improve our marketing.

You may unsubscribe from promotional emails at any time by using the unsubscribe link in our emails or by contacting us at:

support@kssanime.com

Even if you opt out of marketing communications, we may still send you non-promotional messages related to your orders, account, customer service requests, or legal notices.

Legal and Compliance Purposes

We may use your personal information to comply with applicable laws, respond to lawful requests, enforce our policies, resolve disputes, prevent fraud, protect our rights, and maintain the security of our website and services.

How We Disclose Personal Information

We may disclose personal information to third parties when necessary to operate our store and provide our services.

This may include disclosure to:

• Shopify, which hosts our store and provides checkout, order management, payment-related tools, analytics, and other e-commerce services.
• Payment processors, such as Shopify Payments, PayPal, Stripe, or other payment providers, to process payments and prevent fraud.
• Shipping carriers and fulfillment partners, to process, ship, track, and deliver your order.
• Customer support, email, and communication providers, to help us respond to inquiries and send order-related messages.
• Analytics and advertising partners, where applicable, to understand website performance, improve our services, and provide relevant advertising.
• Legal, regulatory, or security parties, if required to comply with applicable law, legal process, fraud prevention, or protection of our rights.

We do not sell your personal information in the ordinary sense of exchanging it for money. However, depending on where you live, some privacy laws may define certain advertising, analytics, or marketing activities as “sharing” or “selling” personal information. Where required by applicable law, you may have the right to opt out of such activities.

Relationship with Shopify

Our store is powered by Shopify.

Shopify may collect and process personal information about your access to and use of our website in order to provide, support, protect, and improve Shopify’s services. Information you provide through our website may be transmitted to and processed by Shopify and its service providers.

Shopify may also process personal information for certain features that support checkout, fraud prevention, analytics, advertising, and customer experience.

To learn more about how Shopify processes personal information, you may visit Shopify’s privacy resources directly through Shopify’s official website.

Cookies and Similar Technologies

We use cookies and similar technologies to operate our website, support checkout, remember preferences, analyze website traffic, prevent fraud, and improve your shopping experience.

Cookies may also be used for advertising and analytics purposes where applicable.

Depending on your location, you may be able to manage cookie preferences through our website’s cookie banner, your browser settings, or applicable privacy tools.

Please note that disabling certain cookies may affect website functionality, checkout, account login, or other parts of the shopping experience.

Third-Party Websites and Links

Our website may include links to third-party websites, platforms, payment providers, tracking pages, social media pages, or other external services.

We are not responsible for the privacy practices, security, content, or policies of third-party websites or services. We encourage you to review their privacy policies before providing personal information to them.

Children’s Privacy

Our website and services are not intended for children.

We do not knowingly collect personal information from children under the age of majority in their jurisdiction. If you believe that a child has provided personal information to us, please contact us at:

support@kssanime.com

If required by applicable law, we will take reasonable steps to delete such information.

Security and Retention

We take reasonable measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

We retain personal information only for as long as reasonably necessary to provide our services, fulfill orders, maintain business records, comply with legal obligations, resolve disputes, prevent fraud, and enforce our policies.

Retention periods may vary depending on the type of information and the purpose for which it is used.

Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information.

These rights may include:

• The right to access or know what personal information we hold about you
• The right to request correction of inaccurate personal information
• The right to request deletion of personal information
• The right to receive a copy of your personal information
• The right to opt out of certain marketing communications
• The right to opt out of certain targeted advertising or sharing activities, where applicable
• The right to withdraw consent where processing is based on consent
• The right to object to or restrict certain processing, where applicable

These rights are not absolute and may apply only in certain circumstances under applicable law.

To exercise your rights, please contact us at:

support@kssanime.com

We may need to verify your identity before processing your request.

UK and European Economic Area Privacy Rights

If you are located in the United Kingdom or the European Economic Area, you may have additional rights under applicable data protection laws, including the right to object to processing, request restriction of processing, and withdraw consent where consent is the legal basis for processing.

You may also have the right to lodge a complaint with your local data protection authority.

Global Privacy Control and Do Not Track

Depending on your location and applicable law, if you visit our website with a recognized Global Privacy Control signal enabled, we may treat this as a request to opt out of certain data sharing or targeted advertising activities for that browser or device, where required by law.

Other than Global Privacy Control where applicable, we do not respond to all “Do Not Track” signals, as there is no consistent industry standard for responding to such signals.

International Transfers

We may transfer, store, and process personal information outside the country or region where you live.

This may include transfers to countries where Shopify, payment providers, shipping carriers, technology providers, or other service providers operate.

Where required by applicable law, we rely on appropriate safeguards for international data transfers, such as recognized contractual protections or other lawful transfer mechanisms.

Complaints

If you have questions or complaints about how we handle your personal information, please contact us at:

support@kssanime.com

Depending on where you live, you may also have the right to contact your local data protection authority.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, legal requirements, or operational needs.

When we update this Privacy Policy, we will revise the “Last updated” date at the top of this page.

Your continued use of our website after changes are posted means you acknowledge the updated Privacy Policy.

Contact

If you have any questions about this Privacy Policy, our privacy practices, or your personal information, please contact us at:

support@kssanime.com

For the purpose of applicable data protection laws, KSS ANIME is the data controller of your personal information.